They swapped in another box. Of course that means I lose all my programs saved to the old box and I also have to "re-program" the new box with all my preferences and series and wishlist-equivalent recordings etc.

After a few weeks with the new box, it seems no better than the old one. Same problems. Missing recordings. Recordings that won't play. Etc. etc. just like everybody reports all over the net.

And the jitters, hiccups, pixelation, and audio breakups in recordings persist.